Q1. What is Managetrix?

Managetrix is an HR management system that is self-managed and allows businesses to automate many tasks, including payroll, attendance, leave, employee profiles, shift planning, and HR analysis.

Q2. Who is Managetrix built for?

Managetrix is a solution for small and medium businesses with 10 to 500 staff members working in industries such as Information Technology, Retailing, Healthcare, Education, Manufacturing, Hospitality, and others. If you wish to have complete access to your HR information without paying a per-employee fee, Managetrix can be helpful.

Q3. How is Managetrix different from Zoho People, Keka, or Darwinbox?

Three major differences:

  • One-time fee: no monthly or per-user subscription costs.
  • Self-hosting: your data will be stored on your server.
  • Data ownership: you have all rights for all time.
Q4. Do I need technical knowledge to use Managetrix?

Not at all. This is because it has an easy-to-use interface and requires someone capable of installing software to configure it for use (either you or your developers). Afterward, any HR manager can use it without knowledge of programming.

Q5. Can Managetrix be customized for my company?

Yes. You can create your own roles, titles, leave types, shifts, and payroll settings. If you require any further customization, we can help out (paid service).

Q1. Is Managetrix a subscription or a one-time payment?

Managetrix is a perpetual license (one-time payment). You make the payment once, and you will use the software for as long as you like without any monthly costs or recurring charges.

Q2. What are the pricing plans?

We have three packages for you to choose from:

  • Basic – $499: Employee Management, Team Management, Roles & Designations.
  • Standard – $999: All of Basic Package + Document Management, Attendance & Time Tracking, Shift Management
  • Premium – $1499: All of Standard Package + Payroll Management, HR Analytics, Advanced User Roles & Permissions
Q3. Are there any hidden charges?

Not at all. You pay the price that you see. There are no installation costs, no per-employee costs, and there are no mandatory renewals.

Q4. Do I have to pay again after one year?

No, your license is perpetual. You will have to pay again only if you want to buy another major version upgrade or support/maintenance services.

Q5. What is your refund policy?

We highly advise using our free demo before purchasing. As this is a one-time license purchase, all sales are final once the software is delivered. A refund may be given in case the software does not work as advertised within 7 days of purchase.

Q6. What payment methods do you accept?

Bank Transfer, Credit/Debit Cards, UPI, and leading Payment Gateways are accepted modes of payment. Invoice payment mode is also an option for corporate orders.

Q7. Do you offer discounts for startups or bulk licenses?

Of course, we do offer special pricing that can help startups, NGOs, and multi-license purchases.

Q1. What does “self-hosted” mean?

Self-Hosted means that the software will be running on your servers (whether it’s cloud or local), and you get total control over your data, backups, and access.

Q2. What are the server requirements for Managetrix?

Managetrix will work on:

  • Database – MongoDB
  • Server – Linux/Windows VPS/dedicated server
  • Requirements – minimum 4GB RAM, 2 vCPU, 50GB storage (up to 100 employees)

More system specifications will be available for download after purchase.

Q3. How long does setup take?

It usually takes 1–3 business days, depending on the environment of your server. However, our team provides a step-by-step setup guide.

Q4. Do you help with installation?

Installation instructions are included. Paid support can be arranged for more personalized setup services.

Q5. Can I host Managetrix on AWS, Azure, or Google Cloud?

Yes. Managetrix can be installed either in the cloud or on an on-premises server. The choice of the location is yours.

Q6. Can I migrate data from my old HR software?

Yes. We have CSV/Excel support for importing data for staff, attendance, and payroll. Migration can be done as a service.

Q1. What features are included in Managetrix?
  • Employee Management
  • Attendance & Time Tracking
  • Leave & Absence Management
  • Shift Scheduling
  • Payroll Management
  • Company Document Management
  • HR Analytics & Reports
  • Roles & Permissions
  • Employee Self-Service Portal
  • AI Chatbot & Helpdesk
Q2. Does Managetrix handle payroll and tax compliance?

Absolutely. It is a self-automated software that calculates salaries, performs deductions, and prepares payslips, and is able to comply with statutory regulations such as GST, PF, ESI, TDS, etc.

Q6. Can I migrate data from my old HR software?

Yes. We have CSV/Excel support for importing data for staff, attendance, and payroll. Migration can be done as a service.

Q3. Can employees mark attendance from mobile?

Yes. Workers can log in and out using their mobile devices integrated with GPS and biometrics.

Q4. Does Managetrix support multiple shifts and locations?

Of course. You can create endless shifts based on your needs, and Employees can be assigned, with attendance managed from multiple offices.

Q5. Can employees apply for leave themselves?

Yes. With the help of the Employee Self-Service Portal, employees can process leave, access payslip information, change their details, and monitor attendance.

Q6. Does Managetrix have a mobile app?

A mobile-responsive web application is provided to the workers and managers. The Android/IOS application can be requested.

Q7. Can I generate custom reports?

Of course, you can customize the reports, although Managetrix has its own built-in reports on Attendance, Payroll, Performance, and Workforce Analytics.

Q1. Where is my data stored?

Your information resides on your own server instead of ours, as we do not access, store, or exchange any company data.

Q2. Is my data secure?

Yes. Managetrix uses:

  • Data encryption
  • Role-based access control
  • Secure authentication
  • Regular backup support

Since it is self-hosted, your security relies entirely on how your server is configured. You have complete control over that.

Q3. Do you sell or share my data?

We do not sell, rent, or even share your data; your data is entirely yours, so you do not need to worry about that.

Q4. Is Managetrix GDPR / SOC 2 compliant?

It is self-hosted software able to comply depending on how you set up your server. We give you the tools for your suitable environment. We design our software with security in mind.

Q5. What happens to my data if I stop using Managetrix?

Your data is stored on your server, and you have ownership of it at all times.

Q1. What kind of support do you provide?

Documentation for your setups, user manuals, and email support for bugs are included to support you, while the optional (paid) items are Priority support, an account manager, custom development, and maintenance.

Q2. Will I get future updates?

At the time of your purchase you will get the latest version of the software any updated version after that will need to be bought separately, although the version you bought is usable for life which you can also use for life.

Q3. How do I report a bug or issue?

Contact us at info@managetrix.com or via our contact form, where we endeavor to reply within 24 to 48 hours.

Q4. Do you offer training for my HR team?

Yes. Online training classes can be availed by paying extra charges.

Q5. Is there a knowledge base or help center?

Yes, upon purchase, you gain access to our Help Center, which features how-to guides, videos, and troubleshooting content. You can get help from these features to work with the software.

Q1. Can I try Managetrix before buying?

Of course, as we provide you with a free demo to test all our features.

Q2. Do you offer a free trial?

A free demo version of our software is available rather than a trial version with limited-time usage.

Q3. How do I request a personalized demo?

You can easily schedule a demo by filling out your name, company, and specifications, and We’ll arrange a demo for you.

Q4. Can I see a specific feature in the demo?

Absolutely. We’ll customize the demonstration to suit your needs based on what you need.